Privacy Policy

Last updated: April 2026

FieldX ("we", "us", "our") is committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

1. What information we collect

When you contact us or submit an enquiry through our website, we may collect the following personal information:

  • Full name

  • Email address

  • Phone number

  • Property details (including location, size, and crop type)

2. Why we collect it

We collect this information solely to:

  • Prepare and provide you with a quote for our drone spraying services

  • Schedule and coordinate service appointments

  • Respond to your enquiries

We do not use your information for marketing purposes without your consent.

3. How we store it

Your information is stored securely using reputable cloud-based services. We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. We retain your information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

4. Third parties

We use the following third-party services that may process your data as part of operating our website and communications:

  • Google reCAPTCHA — used on our contact form to prevent spam. Google's Privacy Policy applies to data processed by reCAPTCHA.

  • Email hosting provider — your enquiry details are transmitted via our email hosting service to deliver your message to our team.

We do not sell, rent, or trade your personal information to any third party.

5. Your rights & how to contact us

Under the Australian Privacy Principles, you have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate or out-of-date information

  • Make a complaint if you believe we have mishandled your data

To exercise any of these rights, or if you have any privacy-related questions, please contact us at: [email protected]

We will respond to all requests within a reasonable timeframe.

6. Complaints

If you are not satisfied with our response to a privacy complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or by calling 1300 363 992.

7. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date at the top.